Heart Shine Wellness Center

1400 Buford Hwy, Suites K1 & M3, Sugar Hill, GA 30518 Effective Date: June 30, 2025

This Privacy Policy explains exactly how Heart Shine Wellness Center (“we,” “us,” “our”) collects, uses, discloses, and protects your personal information. We operate in Georgia and comply with the Georgia Personal Identity Protection Act (O.C.G.A. § 10-1-910 et seq.), the Health Insurance Portability and Accountability Act (HIPAA) where applicable, and all relevant federal privacy laws.

1. Information We Collect

A. From Therapists and Office Renters

• Full name, professional license number and state, NPI/CAQH (if provided)

• Business name, mailing address, email, phone number

• Malpractice insurance carrier and policy details

• Payment and banking information (processed via secure third-party processor)

• Lease/subscription agreements, correspondence, and access logs

B. From Clients Seeking Therapist Referrals

• Name, email address, phone number (only if voluntarily provided)

• General presenting concerns and preferred specialties

• Insurance carrier and member ID (only if you request in-network verification)

C. Automatically Through the Website

• IP address, browser type, operating system, referring pages

• Date/time of visit and pages viewed (via Google Analytics – anonymized)

• Functional cookies only (no tracking or advertising cookies)

2. How We Use Your Information

• Process and manage office rentals and flex-room bookings

• Communicate availability, invoices, building updates, and access instructions

• Match prospective clients with appropriate therapists in the Center

• Maintain security and prevent unauthorized access

• Comply with legal, licensing, insurance, or regulatory requirements

• Improve our website and services

3. Information Sharing and Disclosure

We do not sell, rent, or trade personal information for marketing purposes.

Limited disclosure occurs only when necessary:

• With the specific therapist(s) to whom a client is referred

• With contracted service providers bound by confidentiality (accountant, attorney, IT support, payment processor)

• To comply with a court order, subpoena, or lawful government request

• In the event of a merger, sale, or transfer of the business (with continued protection of your data)

4. Data Security

We employ administrative, technical, and physical safeguards including:

• SSL encryption for all online forms and payments

• Password-protected cloud storage and devices

• Locked filing cabinets for any paper records

• Restricted access—only the owner and one administrative employee can view renter files or referral requests

5. Your Rights Under Georgia and Federal Law

You have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (subject to legal retention obligations)

• Opt out of any future non-essential communications

To exercise these rights, contact us at [email protected] or (404) 828-0040.

6. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children.

7. Updates to This Policy

We may revise this policy as needed. The updated version will be posted here with a new “Effective Date.”

8. Contact Us

Heart Shine Wellness Center

1400 Buford Hwy, Suites K1 & M3 Sugar Hill, GA 30518

(404) 828-0040 [email protected]

We personally respond to every privacy question or request, usually within one business day.

Last updated: June 30, 2025